Romtelecom Porting
Do you want to port your business number/numbers with Romtelecom?
Everything is very simple and FREE OF CHARGE, as all the costs related to the porting of your number from a different network to the Romtelecom network are fully borne by Romtelecom. From the porting time, your calls shall be charged normally, according to the called destination.
Come now to any Romtelecom shop or call 1930!
The porting process is simple and can be finalized in only several steps:
Step 1. Fill in the porting application which you can find on the Romtelecom web site or which you can request to one of Romtelecom representatives.
Step 2. Attach the following documents to the porting application:
- The last invoice you received from the current telephone supplier;
- Copy of your identity document;
- Power of attorney as the company's representative;
- Copy of the company's documents.
Step 3. You can submit the porting application along with the documents under item 2 to any Romtelecom shop, you can send them by fax to 925 (local prefix number) or you can hand them over to any of Romtelecom sales representatives.
Step 4. Romtelecom will notify you of the exact porting date. The porting of the number/numbers will not last for more than 10 business days. If you wish to delay the interval (not more than 30 business days) you can request an extension once you have submitted the porting application.
Step 5. On the day and time indicated (maximum of 5 hours) by Romtelecom, the transfer of the telephone connection will be made, from your previous telephone operator to Romtelecom, keeping the telephone number(s) requested to be ported. It is the beginning of your partnership with your new telecommunication service operator, Romtelecom.
What is portability?
Number portability is a subscriber's possibility to maintain its telephone number, upon request, when it changes its supplier for telephone services destined to the public.
What numbers are portable in Romtelecom case?
In Romtelecom case, portability is only allowed within the same geographical area – county!
Number portability rules
1. The number portability shall only be made at the subscriber's request, when it decides to give up a supplier for telephone services destined to the public (donor supplier) and wants to sign a contract with another (acceptor supplier).
2. The performance of the porting process is entirely the liability of the acceptor supplier initiating such process upon the receipt of a porting application from the final user.
3. The term for finalizing the porting process cannot exceed, under normal conditions, 10 business days.
4. According to the provisions in force regarding number portability implementation, the existence of subscriber's debts to the donor supplier, the existence of a minimum duration of the contract or the suspension of the service supply through such number cannot represent reasons for refusing the application for number porting.
5. The contract concluded between the donor supplier and the subscriber regarding the service supply through the ported number shall cease upon the completion of the porting process, but the termination of the contract shall not prejudice the obligations of the subscriber and of the donor supplier resulted from the provisions of the contract concluded between them, born and not performed before its termination.
6. Therefore, the transfer to another supplier shall not exempt the subscriber from the observance of the provisions of the contract concluded with the donor supplier. For instance, the donor supplier may request the payment of penalties related to the early termination of the contract or of the potential debts, if such obligations are provided in the contract.
Complete details about number portability can be found on www.portabilitate.ro.
