Other Services

 

IT Manager

IT&C Services offer to our business customers a package containing Internet access, personal computers, software and IT HelpDesk.

Benefits

  • Integrated offer: ISDN or Internet access + personal computer + software
  • Branded personal computers (desktop or laptop) providing the best performance
  • A single point of contact for acquisition of Internet access services and personal computers, including the most important software programs (Microsoft Windows 7 Professional 32 biti OEM  – Model 1 and 2 equipment - Dell Vostro 1015 si Dell Optiplex 380 MT, Microsoft Windows 7 Starter Edition OEM  - equipment Dell Inspiration Mini 10,  MAC OS X 10.5 Leopard and applicationiLife’90 – equipment Apple)
  • Free of charge Antivirus (only for Fujitsu and Lenovo equipments)
  • Dedicated IT Help Desk – technical support by phone or remote access
  • Installment payments (1, 2 or 3 years)
  • Low initial investment

A. Internet access services ad ISDN services

Are offered two types of Internet access services:

"Best effort" services: ClickNet Business 3 / 6 / 8 / 12 / 20 / 30 Mbps, ClickNet Mobile, SmartPack, Voce Net Office

Clicknet Business

Product Maximum Download
(Mbps)
Maximal Upload
(Mbps)
Email capacity Website space
Clicknet Business 3 Mbps 3 1 Clicknet powered by Google Apps*
e-mail capacity up to 7 GB
30 MB
Clicknet Business 6 Mbps 6 1 30 MB
Clicknet Business 8 Mbps 8 1 100 MB
Clicknet Business 12 Mbps 12 1 BeOnline Start* (webhosting)
Clicknet Business 20 Mbps 20 1 BeOnline Standard** (webhosting)
Clicknet Business 30 Mbps 30 2

* 1 web domain, 100 MB web space ,500 MB e-mail space, 20 e-mail accounts.
** 1 web domain, 1GB web space, 2GB e-mail space , 100 e-mail accounts.

Clicknet Mobil

Product Maximal bandwidth
Download (Mbps)
Maximal bandwidth
Upload (Mbps)
Traffic included
ClickNet Mobile 1 GB 3.1 1.8 nelimitat
ClickNet Mobile 2 GB
ClickNet Mobile 6 GB
ClickNet Mobile Unlimited

* The traffic is unlimited for all ClickNet Mobile subscription. After consuming the included traffic, Romtelecom has the right to decrease the download speed to 128 Kbps till the end of the month. The download speed will be restored at the beginning of next month.
This policy will not be applied for ClickNet Mobil Unlimited subscription, no matter of the traffic volume generated.

Clicknet SmartPack

Product Internet speed
(Mbps)
National minutes included Connectivity BeOnline
  Download Upload In  Romtelecom and Cosmote networks In other fix networks In mobile networks, other than Cosmote Tariffs to other national fix networks Tariffs mobile networks, other than Cosmote IP Package with hosting
SmartPack 300* 3 1 300 30 - 0,03 €/min 0,13 €/min Static Start
SmartPack 500 6 1 500 50 20 0,03 €/min 0,11 €/min Static Start
SmartPack 1000 6 1 1000 100 40 0,03 €/min 0,1 €/min Static Start
SmartPack 2000 8 1 2000 200 80 0,03 €/min 0,1 €/min Static Start
SmartPack 4000 8 1 4000 300 100 0,03 €/min 0,1 €/min Static Start

*Included minutes cannot be shared between several phone lines for the same user.
** Is added to the price of phone line fee.

Modem Promotional Tariff
(€ without VAT)
Normal tariff
(€ without VAT)
  1 year contract 2 years contract 3 years contract  
Modem ADSL 1xUSB & 1xETH 0 0 0 23.8
Modem ADSL 4xETH 14.2 0 0 28.4
Modem ADSL 4xETH & WIFI 39.8 19.9 0 39.8
Modem ADSL iBox (Business Gateway) 59 49 29 69
Modem ADSL (only IP TV) 70.2 70.2 70.2 70.2
Modem 4XETH 27.05 0 0 54.1
Modem 4xETH & Wi-Fi 92.7 46.35 0 92.7

VoceNet Office

Product VoceNet
Office Entry
VoceNet
Office 3
VoceNet
Office 6
VoceNet
Office 8
Internet 3 Mbps 3 Mbps 6 Mbps 8 Mbps
Call tariffs Minutes included in all fixed networks and Cosmote network / per line 100 300 500 1,000
Minutes included to international fixed networks from EU, fixed and mobile networks from USA & Canada - 100 200 300
Unlimited minutes in the Group 1000 min FUP * 1000 min FUP * 3000 min FUP * 5000 min FUP *
Tariffs Calls to other national fixed networks 0.027 € 0.027 € 0.025 € 0.025 €
Calls in Romtelecom and Cosmote networks 0.027 € 0.027 € 0.025 € 0.025 €
Calls to Romtelecom mobile network 0.010 € 0.010 € 0.010 € 0.010 €
Calls to mobile networks, other than Cosmote 0.125 € 0.110 € 0.090 € 0.080 €
Calls to international fixed networks from EU, fixed and mobile networks from USA & Canada 0.080 € 0.080 € 0.080 € 0.080 €

*Over 1000/ 3000/ 5000 minutes/month will be applied the tariffs for national calls in Romtelecom and Cosmote networks.

For each Voice Net Office product, one of the modems below shall be offered:
Installation kit
(ADSL modem type)
List price Promotional tariff / month
Package contractual period
  € without VAT € without VAT
    1 year 2 years 3 years
ADSL 1xUSB & 1xETH modem Kit 23,8 FREE OF CHARGE FREE OF CHARGE FREE OF CHARGE
ADSL 4xETH modem Kit 28,4 14,2 FREE OF CHARGE FREE OF CHARGE
ADSL Wi-Fi & 4xETH modem Kit 39,8 39,8 19,9 FREE OF CHARGE
ADSL iBox modem Kit 69 59 49 29

  • Premium Internet access services, guaranteed bandwidth: iP FIX 1 / 2 Mbps

  • PRODUCT Maximal bandwidth
    Download (kbps)
    Maximal bandwidth
    Upload (kbps)
    Email box space Web site space
    iP FIX Ultra 1 Mbps 1,024 1,024 500 MB 100 MB
    iP FIX Ultra 2 Mbps 2,048 2,048 500 MB 100 MB

  • Are offered following ISDN services:
    • ISDN BRA: ISDN Basic Access, ISDN 550, ISDN Free + 200, ISDN Free + 300, ISDN Free All
    • ISDN PRA: ISDN Primary Access, ISDN 3500, ISDN Free + 2000, ISDN All Free Plus
    ISDN BRA Minutes included Special tariffs (EUR/min)
      On Romtelecom fix network To Mobile Networks UE (fix), USA&Canada (fix and mobile) Tariffs for Mobile Networks: Vodafone & Orange Tariffs for Mobile Networks: Cosmote & Zapp
    ISDN Basic Access - - List tariff List tariff List tariff
    ISDN 550 500 50 List tariff List tariff List tariff
    ISDN Free+ 200 unlimited 200 0.08 0.08 0.09
    ISDN Free+ 300 unlimited 300 0.06 0.07 0.088
    ISDN All Free unlimited 300 unlimited 0.07 0.088
    ISDN PRA Minutes included Special tariffs (EUR/min)
      On Romtelecom fix network To Mobile Networks UE (fix), USA&Canada (fix and mobile) Tariffs for Mobile Networks: Vodafone & Orange Tariffs for Mobile Networks: Cosmote & Zapp
    ISDN Primary Access - - List tariff List tariff List tariff
    ISDN 3500 3000 500 List tariff 0.09 0.09
    ISDN Free + 2000 unlimited 2000 0.06 0.08 0.088
    ISDN All Free Plus unlimited 3000 unlimited 0.065 0.085

    B. Personal computers

    Technical specifications Laptop Model 1 Laptop Model 2 Laptop Model 3 Laptop Model 4 Desktop
    Name Dell Vostro 1015 Dell Vostro 1015 Dell Inspiration Mini 10 Apple MacBook Air Dell Optiplex 380 MT
    Motherboard Intel GM45 Express Intel GM45 Express Intel NM10 Express Apple Intel G41 Express
    Processor Intel Core 2 Duo T6570, 2.1 GHz, 800 MHz FSB, 45nm tehnology Intel Core 2 Duo T6570, 2.1 GHz, 800 MHz FSB, 45nm tehnology Intel Atom N450, 1.66 GHz, 667 MHz FSB Intel Core 2 Duo 1.86 GHz, 1066 MHz FSB Intel Pentium Dual Core E5400, 2.7 GHz, 800 MHz FSB
    Cache memory (SLC) 2 MB L2 Cache 2 MB L2 Cache 512 KB L2 Cache 6 MB L2 Cache shared 2MB L2 Cache
    RAM memory 2 GB, DDR2, 800 MHz 4 GB, DDR2, 800 MHz 1 GB, DDR2, 800 MHz 2 GB DDR3 1066MHz SDRAM onboard 2GB, DDR3, 1066 Mhz
    HDD 250 GB, 5400 rpm, SATA 320 GB, 5400 rpm, SATA 160 GB, 5400 rpm, SATA 120 GB, 4200 rpm, SATA 160GB, 7200 rpm, SATA II
    Optical storage DVD +/- RW DL DVD +/- RW DL No USB MacBook Air SuperDrive extern
    Slot-loading 8x SuperDrive (DVD±R DL / DVD ± RW / CD-RW)
    DVD+/-RW
    Video Integrata, Intel Graphics Media Accelerator X4500MHD Integrata, Intel Graphics Media Accelerator X4500MHD Integrata, Intel Graphics Media Accelerator 3150 Integrata (NVIDIA GeForce 9400M graphic processor with 256MB DDR3 SDRAM shared memory) Integrata, Intel Graphics Media Accelerator X4500
    Display Integrated 15.6 inch, HD resolution anti glare WLED WXGA 1366 x 768 Integrated 15.6 inch, HD resolution anti glare WLED WXGA 1366 x 768 Integrated, 10.1 inch (WSVGA, 1024x576) Integrated, 13.3 inch, LED-backlit glossy widescreen display, 1280x800 Dell E1910
    19 inch LCD TFT Wide, 1440x900
    Dot pitch: 0.2835 mm
    Contrast: 1000:1
    Luminosity: 300 cd/m2
    Response Time: 5ms
    Viewing Angle: 160 º/160º
    Web camera Integrated, 2.0 M Pixels Integrated, 2.0 M Pixels Integrated, 1.3 M Pixels Integrated (iSight) No
    Audio & Speakers Integrated, Conexant CX20583-10Z, 2 speakers, microfon Integrated, Conexant CX20583-10Z, 2 speakers, microfon Integrated, chipset Realtek ALC272, 2 speakers 1.0W, microfon Integrated Dell AX510PA Sound Bar attached to the LCD monitor
    Network 10/100/1000 Mbps Gigabit Ethernet LAN 10/100/1000 Mbps Gigabit Ethernet LAN 10 / 100 Mbps LAN External Apple USB Ethernet Adapter 10/100/1000 Mbps Gigabit Ethernet LAN ( Broadcom BCM57780 chipset)
    Wireless Wireless 802.11b/g/n Wireless 802.11b/g/n Dell Wireless 1397, Wireless 802.11b/g AirPort Extreme Wi-Fi (conform IEEE 802.11n);
    Bluetooth 2.1 + EDR (Enhanced Data Rate)
    Dell 1505, Wireless card 802.11b/g/n PCI-Ex
    Ports 1 x VGA, 1 x IEEE 1394, 1x Audio In, 1 x Audio Out, 1 x RJ-45, 4 x USB 2.0, 1 x DC-In, 1 x Kensington Lock 1 x VGA, 1 x IEEE 1394, 1x Audio In, 1 x Audio Out, 1 x RJ-45, 4 x USB 2.0, 1 x DC-In, 1 x Kensington Lock 1 x VGA, 1 x Audio In, 1 x Audio Out, 1 x RJ-45, 3 x USB 2.0, 1 x DC-In, 1 x Kensington Lock 1 x Mini Display Port
    1 x Audio Out, 1 x USB 2.0
    1 x VGA, 2 x Audio In, 2 x Audio Out, 1 x RJ-45, 8 x USB 2.0, 1 x DC-In, 1 x Kensington Lock
    Slots 1 x Express Card, 1 x Memory Card reader (SD, SDHC, MMC, MS, MS Pro) 1 x Express Card, 1 x 5-in-1 Memory Card reader (SD, SDHC, MMC, MS, MS Pro) 1 x Memory Card reader (SD, SDHC, MMC, MS, MS Pro)    
    Keyboard Keyboard with 86 keys, Touch Pad with 2 mouse buttons, status LED Keyboard with 86 keys, Touch Pad with 2 mouse buttons, Spillproof Keyboard with 85 keys, Touch Pad with 2 mouse buttons Keyboard with 79 keys (ISO), Touch Pad Dell USB Keyboard US-Layout PS/2, Dell USB Optical Wheel Mouse (2 buttons)
    Battery Maximum 6 hours, Lithium-Ion 6 Cells Maximum 6 hours, Lithium-Ion 6 Cells Maximum 3.5 hours,  Lithium-Ion 3 Cells Maximum 5 hours, Idle mode Microtower case, 255W active source PFC, efficiency 80%, energy Star 5.0 compliance
    Operating system Microsoft Windows 7 Professional 32 biti OEM (preinstalled) Microsoft Windows 7 Professional 64 bits OEM (preinstalled) Microsoft Windows 7 Starter Edition OEM (preinstalled) Mac OS X v10.5 Leopard Microsoft Windows 7 Professional 32 biti OEM (preinstalled)
    Antivirus Panda Internet Security Antivirus, 1 year license (preinstalled) Panda Internet Security Antivirus, 1 year license (preinstalled) Panda Internet Security Antivirus, 1 year license (preinstalled)) No Panda Internet Security Antivirus, 1 year license (preinstalled)
    Other free software Microsoft Office 2007 Ready (60 days) Microsoft Office 2007 Ready (60 days) No iLife’90 Microsoft Office 2007 Ready (60 days)

    C. Software

    • Operating system:
      • Microsoft Windows 7 Starter Edition OEM (preinstalled) - only for Laptop Model 3 (Dell Inspiration Mini 10)
      • Microsoft Windows 7 Professional 32 biti OEM (preinstalled) - only for Desktop (Dell Optiplex 380 MT)
      • Microsoft Windows 7 Professional 32 biti OEM (preinstalled) - only for Laptop Model 1 (Dell Vostro 1015 - 2 GB DDR2) and Laptop Model 2 (Dell Vostro 1015 - 4 GB DDR2)
      • Mac OS X v10.5 Leopard – only for Apple MacBook Air.
    • Antivirus: Panda Internet Security Antivirus, 1 year license (preinstalled) (not available for Apple MacBook Air)
    • Supplementary free of charge software:
      • Microsoft Office 2007 Ready – test license available 60 days – only for Laptop Model 1 (Dell Vostro 1015 - 2 GB DDR2), Laptop Model 2 (Dell Vostro 1015 - 4 GB DDR2) and Desktop (Dell Optiplex 380 MT)
      • iLife' 90 - only for Apple MacBook Air

    D. IT HelpDesk

    - 0212122011 IT Help Desk – receive and solve the complaints regarding the hardware and software (MS Windows XP Home Edition / Microsoft Windows Vista Business / Microsoft Windows 7 Professional / Panda Internet Security 2009) components of the IT&C services with Fujitsu and Lenovo equipments.
    - 0800894487 - free of charge phone support in Romtelecom network available only in English language - receive and solve the complaints regarding the hardware and software for Apple Mac Book Air laptops.