• The monthly cost is fixed and includes unlimited traffic, the administration and monitoring of your connections and all the necessary equipment;
• You have an IP platform allowing you to communicate free of charge, whether it is about an exchange of documents, IP voice or even for videoconferencing;
• You can organize applications which you use for particular groups in order to operate more smoothly and to prioritize according to your needs;
• You can centralize expensive resources within the network; whether it’s in one location or numerous, because distance is no longer an issue;
• You can choose for all the work points to communicate only through central headquarters, or directly among them;
• You have the peace of mind that, if you are to extend your business, we will be within a close proximity to install a new presence point.

The Managed VPN service from Romtelecom provides you with an interconnection that has maximum security throughout your workplace due to IP-MPLS (Multi-Protocol Label Switching) technology. More importantly, you have the guarantee that all our promises are met due to our Service Level Agreement (SLA) being signed by both parties.

Details:

Add-ons:

• Due to our understanding that internet access is essential to your business, we can make it available to your employees in order to meet your requirements fully. We can do this via two options, either by bringing the Internet directly to each of your work points, or by distributing it from a single point from the Managed VPN network;
• You can eliminate the communication costs between employees, wherever they are in the country, due to our professional IP telephone solution based on Managed VPN: Managed VoIP over VPN;
• We can host part of your equipment in one of our Bucharest or Brasov Cyberhost centers in order to avoid disruptions to your business. We will also deal with connectivity by being included in Managed VPN.

Managed VPN has allowed us to be fully equipped and able to become your business partner in order to lead you into growth. Your challenges are equally as important to us, as they are to you. We understand that, sometimes, promises are not enough so we have comprised an agreement to ensure that you understand our commitment to delivering quality. The agreement includes:

• The maximum time in which we install and configure your service;
• The minimum of service availability;
• The bandwidth guarantee;
• The maximum percentage of lost data packages;
• The maximum delay your data packages shall have;
• The maximum variation of your data packages delay (jitter);
• The manner in which your applications shall be treated according to the service classes you allocate to each of them;
• The procedure through which we announce you of the works in our network which could affect you;
• The procedure related to the takeover and settlement of your complaints;
• The manner in which we grant you discounts in the case of potential problems.