Romtelecom Business Solutions is the division dedicated especially to support Romanian companies through advanced communications and IT solutions. It was established in 2007 due to an increasing need for specialized and dedicated services for businesses, offering to companies voice, data and Internet solutions, as well as hosting and managed services.

As a proof of our commitment to offer our clients the best quality and safety for the good development of their businesses, Romtelecom offers by default and free of charge, the SLA service (Service Level Agreement) for all the services offered under the Romtelecom Business Solutions brand. We are the only provider of electronic communication services in the country offering this guarantee.

Our customers trust in us helped us become leaders on the VPN Managed Services market (IP MPLS), Managed Premium Internet (internet access that offers bandwidth guarantee) and the fixed broadband segment dedicated to businesses.

We are honored to already be recognized on the profile market, as the supplier with the best pre-sale support due to our well-qualified employees operating in different areas of technology and services. The call center dedicated to Business Solutions, Business Service Center (BSC), is available 7 days/ week, 24h/day, offering the customers all the support they need.

We also support our customers by offering IT equipment managed services, thus providing them with costs reductions and quality support.

The certification of our quality

In 2009, Romtelecom received, from Cisco, the Gold and Master Managed Services top certificates, which means that customers receive a high quality level for its complex solutions and premium services portfolio. Romtelecom is the only company in Romania which received both certificates proving its competences for all Cisco Lifecycle methodological levels for preparing, planning, designing, implementing, operating and upgrading products and services.

This combination of certifications ensures that Romtelecom has a unique position in the Romanian market as a Cisco partner, and therefore as a trusted consultant for its business customers.

In the past two years, Romtelecom has also been awarded with Cisco Powered Managed Connectivity certification for Managed VPN and Managed Premium Internet services. In order to obtain these certifications, Romtelecom fulfilled the rigorous standards defined by Cisco, regarding the network, services, support and customer satisfaction competences.